AI Strategy, Automation & Intelligence for Scottish SMEs
Big-Firm Thinking. Small-Business Reality.
We help Scottish businesses use AI without losing control, creativity, or common sense.
No buzzwords. No black-box systems. No blind automation.
Just intelligent tools, clear thinking, and systems that actually work.
The Problem We Actually Solve
Most SMEs don't have an AI problem. They have a decision problem.
What SMEs are being told
- "You need AI agents"
- "You'll be left behind"
- "Automate everything now"
And none of it comes with accountability.
AI Amplifies Chaos
What they really face
- Missed calls
- Bloated admin
- Rising costs
- Fragmented marketing
- Systems that don't talk to each other
- Consultants selling theatre instead of outcomes
AI doesn't fix chaos. It amplifies it. That's where BeNexus comes in.
Typical Client Outcomes
10–20 hrs
Saved Per Week
£10k–£50k
Annual Cost Reduction
24/7
Lead Capture
LLM-ready
Future Search Visibility
Scotland's #1 AI Business Agent Platform
Where Scottish Businesses Build Their Own 24/7 AI Workforce
We design, deploy, and train intelligent AI Agents that think, learn, and execute complete business workflows—custom-built for your goals and your market.
The BeNexus Philosophy
Why we're different
Strategy Before Technology
We don't start with tools. We start with how your business actually makes money.
- If AI can't save time, reduce cost, increase clarity, or improve decisions — we don't deploy it.
Automation Over Agents
AI agents are powerful — and unstable. For 90% of businesses, reliable automation beats autonomy.
- Guardrailed workflows
- Predictable systems
- No hallucinations. No surprises.
Human Accountability Always
AI never "decides" alone. A human signs off. Every time.
This isn't fear — it's professionalism.
The BeNexus Growth System
Our Core Services
Modular, ROI-led, built for Scottish SMEs.
AI Voice & Communication
AI Voice Receptionist
24/7 call handling, booking, routing, audit trail.
- £297 setup • £97/mo
AI Sales Follow-Up
Voice + email follow-ups, human-approved scripts.
- £497 setup • £147/mo
AI Automation (Not Hype)
Where businesses see real results.
- Lead capture & routing
- Call handling & booking
- CRM updates
- Reporting & admin workflows
- Follow-ups
Typical Outcomes
10–20 hours saved/week • £10k–£50k annual reduction • zero missed enquiries
Strategic Websites (Not Brochures)
- Capture leads
- Qualify intent
- Support sales
- Feed AI systems
- Work while you sleep
Conversion-first, LLM-ready, integrated automation. One-off build. No hostage fees.
AI Strategy & Intelligence
Big-4-style insight, without the Big-4 invoice.
- Market & competitor intelligence
- Opportunity mapping
- AI readiness assessment
- Clear ROI scenarios
- What not to automate
Formats
- One-off Strategic Reports (£297–£997)
- Competitive Dashboards (£97–£197/mo)
- Quarterly Reviews (£497/quarter)
Digital Presence & AI Search (LLM SEO)
Customers ask AI for recommendations. We position you to be the answer.
- Entity-based SEO
- Structured content
- Schema
- Local authority signals
- Reputation integration
Future-proof visibility, not keyword stuffing.
Ethical AI: Where We Draw the Line
Trust matters more than speed.
We will not
- Use AI for surveillance or hidden monitoring
- Imitate artists, writers, or creators
- Deploy systems that judge emotions or behaviour
- Replace people quietly
- Remove human accountability
Every system we deploy
- Has limits
- Has oversight
- Has a named human responsible
AI can assist the task. A human owns the outcome.
Proof, Not Promises
Here's what our clients are saying about the real-world impact of our partnership.
BeNexus helped us completely reposition Oakspan from a general garden room builder to a premium, design-led brand. Within weeks, our enquiries shifted from budget jobs to high-end clients across central Scotland”
Kevin Tomlinson
Oakspan Garden Rooms
BeNexus completely transformed our online presence. The new website is built around how our customers actually search — not just how it looks. Within weeks, we started generating qualified driveway enquiries directly from Google and AI search platforms
Gareth Pearson
Pearson Landscapes Ltd
Straightforward, data-backed The BeNexus strategic intelligence report gave us clarity we’d been missing for years. It highlighted opportunities our own data couldn’t see — and within a month, we’d repositioned our offer and increased conversion rates. that changed how we look at our market. No fluff, just strategy that delivers.”
Gerard McLaughlin
Gerhart Group
Who We Work Best With
If you want hype — we're not for you. If you want control, clarity, and leverage — we probably are.
Best fit
- Trades & construction
- Professional services
- Local service businesses
- Multi-location SMEs
- Founder-led companies
- Teams tired of agency fluff
Not a fit
- "We just want an AI agent because it's trendy"
- "We don't want to change any process"
- "We need magic results with no accountability"
We'll tell you upfront if we don't think ROI is there.
AI Readiness Checklist
Scotland Edition
Discover how prepared your business is for the AI economy. Get personalised insights and actionable recommendations in just 5 minutes.
20 Strategic Questions
Answer targeted questions across four key business areas
Instant Insights
See your AI readiness level with visual breakdowns
Actionable Plan
Get tailored recommendations for your next steps
What You'll Assess
Strategy & Intelligence
Digital Presence
AI Communication
Continuous Improvement
The Future Belongs to the Businesses That Adapt
AI is rewriting how small businesses attract, serve, and retain customers. BeNexus helps Scottish SMEs stay ahead of that curve — not chase it.
Free Strategy Call (Not a Sales Call)
You'll get an honest assessment, clear opportunities, what to ignore, and whether AI even makes sense for you. If we're not a fit, we'll say so.
Your AI Agent, Working Across Your Business
Challenge: Mortgage brokers acquire leads from “rate shopping” sites, refinance inquiries, and homebuyer seminars. Many prospects go silent after the initial application.
Mortgage Brokers
BeNexus Solution:
Personalized Rate Reminders: The AI Android sends SMS updates whenever interest rates shift or new loan programs become available—keeping your brand top-of-mind.
Automated Pre-Qualification: By texting brief, conversation-style questions (e.g., “Are you still looking at a 30-year fixed or adjustable-rate?”), the AI qualifies and segments leads—scheduling appointments only for prospects ready to proceed.
Refinance Drip Campaigns: Dormant customers who closed a mortgage 12–24 months ago receive a tailored refinance check-in. This drastically increases refinance leads without any new ad spend.
Live Transfer to Loan Officers: Hot prospects are immediately transferred to a live loan officer via call or calendar link. Deal velocity goes up; fallout goes down.
Result: Within 60 days, one mid-sized broker saw a 28% response rate from old leads and generated 15 new pre-approval appointments—pure profit from data already on file.
Challenge: Dental clinics rely heavily on “new patient” inquiries—online form fills or phone inquiries. But patients often don’t schedule or no-show. Meanwhile, existing patient referrals sometimes slip through the cracks.
Dental Practices
BeNexus Solution:
Appointment Reminders & Reactivation: For patients who haven’t visited in 6+ months, the AI Android texts: “Hi [Name], it’s been a while! We recommend a check-up to keep your smile bright. Reply Y to schedule.”
New Inquiries Warm-Up: When a website form is submitted, the AI immediately texts, “Thanks for reaching out! Dr. Patel is available Tuesday at 2 PM or Thursday at 9 AM. Which works for you?” reducing lead response time from hours to seconds.
Abandoned New-Patient Forms: If someone starts a form but doesn’t complete it, the AI offers assistance: “Hey [Name], noticed you didn’t finish booking. Need help picking a time?”
Referral Programs Automated: Existing patients who refer new patients earn “teeth-whitening credit”—the AI notifies them automatically upon successful referral.
Result: A suburban practice reduced its no-show rate by 45% and increased new patient bookings by 22% within the first two months—without hiring extra front-desk staff. local weather services report hailstorms or high winds, the AI Android messages homeowners (from your past leads) offering free inspections—creating urgency.
Challenge: Online stores face high cart-abandonment rates, and once a visitor leaves, converting them back is expensive. Promotional emails get filtered, and static retargeting ads lose effectiveness.
E Commerce
BeNexus Solution:
SMS Cart Recovery: When a shopper abandons their cart, the AI Android texts: “Hey, Jennifer—your cart at [StoreName] is waiting! Here’s 10% off to complete your purchase.” Personalized discount codes reignite interest.
Post-Purchase Upsell & Cross-Sell: After someone completes an order, the AI sends recommendations based on their purchase: “Love your new running shoes? Check out these socks & insoles—20% off for returning customers.”
Win-Back Campaigns: Lapsed customers (no purchase in 90+ days) receive messages with personalized product suggestions based on browsing history.
Flash Sale Alerts: The AI notifies segmented audiences (e.g., “customers who viewed summer dresses”) of limited-time promotions—driving urgency.
Result: An apparel store saw a 17% lift in recovered carts and a 12% increase in average order value, all with zero incremental ad spend.
